A flight attendant for American Airlines was caught on video having a confrontation with a female passenger trying to board a flight with her baby.
Others on the flight, which was going from San Francisco to Dallas, say the flight attendant pulled the woman's stroller away from her as she boarded and may have hit the baby. In the video, you can see the mother crying.
American Airlines is investigating the incident and in a statement says they are "deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident. What we see on this video does not reflect our values or how we care for our customers."