You've no doubt clicked on a link and instead of it taking you to the article, you go to a "Congratulations" ad or get a spammy pop up that you're a "winner" of a giftcard. Obviously these are scams but how do you get rid of them? Turns out, these are actually being triggered by data stored in you mobile device or the browser you're using.
How to remove spam/popup ads on Android or iPhone
- When you see a pop up like the one above, do not use the 'close' button to close the window. Instead, close your entire browser or application that is running.
- Clear your browser history (Safari/Chrome/Internet Explorer/Firefox) on your device. If you're not sure how to do that, you can click here!
Keep in mind Facebook uses it's own web browser. If you're getting the spam after you click on a Facebook link then you will need to clear your browsing in the Facebook app.
- Open the Facebook app
- Click on 'Settings and Privacy'
- Click on 'Settings'
- Click on 'media and contacts' then scroll to 'Clear your phone's browsing data'
If this doesn't work, you may have to completely uninstall the app completely. If you do this, you may lose all data on your phone associated with Facebook.